Broadview Networks invites you
to a webinar on:
REDUNDANCY FOR IT SUPPORT

Thursday, January 21st
Register Here!
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Communication and collaboration COVID-19 brings important challenges to all of us. As a trusted technology partner, we're here to support you during this time of uncertainty. Read More Protect your Business through CIS Controls Schedule a Call with our Certified Security Manager Shedule a Call! Automated Dashboards IMPROVE PRODUCTIVITY THROUGH TECHNOLOGY Book a consultation to discuss how technology is being used within your organization and be followed by a strategic technology vision to ensure the success of your business. Book a Consultation File-sharing system leads to multiple versions of documents?
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Support Programs

Managed Services

CompleteView

Managed Services needs to provide much more to your organization than IT support and maintenance. In addition to ensuring your IT environment is proactively maintained, we will help you improve productivity, reduce risk, and leverage IT as a competitive advantage.

Managed Services

IT Assist

• A flexible service that augments your internal resources to the level required.
• A cost-effective way to increase the value of technology in your organization.
• A way to improve productivity & security in your organization.

Academy Membership

Broadview Academy

An Academy Membership provides a training plan to help you organize and deliver training to your staff. The Academy Membership obtains staff input which management can then use to select training most beneficial to staff and the organization.

Cloud Coaching

Understanding how to leverage cloud technologies to become a more efficient, productive organization can be overwhelming. This program is designed to help you do more with your Office 365 investment and to plan your cloud roadmap.

Security Services

Broadview Networks

Ensure you’ve addressed security with technology and policies. Improve your risk profile through 24×7 alerting, firewall monitoring, and availability of security specialists.

Technology Planning

8 key areas that address business challenges

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SUPPORT

Are Staff & Management satisfied with response times?
Are issues usually resolved without needing to address them multiple times?
Are issues being auto-remediated without manual intervention?
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BACKUP/DISASTER RECOVERY

Is DR being tested? Does backup & DR meet requirements?
Have all data sources been considered?
Is there a defined Recovery Time Objective (the duration at which DR failover should happen) and Recovery Point Objective (the period of data loss in a DR scenario)?
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DATA CENTRE INFRASTRUCTURE

Do systems adequately support the required applications?
Are the Hardware and Operating System in a vendor-supported state?
Are capacity thresholds known, and are they acceptable?
Is there a replacement plan for aging components?
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SECURITY

Is security being addressed through a cadence, not just point in time?
What security technologies are in place?
Are adequate security policies in place?
Does the organization have a defined Security Position?
Are security audits requested/required?
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USER ADOPTION & TRAINING

Are staff highly proficient with the applications they use daily?
Is there a plan for ongoing professional development as it relates to technology?
Has management gained end-user feedback on the level of IT adoption?
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END-USER COMPUTING

Is data easily & securely accessible?
Does the right balance of technology tools exist? (sufficient but not overwhelming)
Is there a hardware refresh cycle in place?
Are the Operating systems currently supported by the vendor?
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COLLABORATION & TELEPHONY

Are ISP & Telephony contract renewal dates known?
Are the current systems efficient for communications?
Do capabilities exist that would provide productivity gains?
Is modern collaboration understood?
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APPLICATIONS

Is application performance meeting expectations?
Are end of life & upgrade timelines known?
Is workflow automation being leveraged adequately?
Are other line of business applications meeting expectations?

Why Broadview?

Providing Customized IT Productivity Solutions for Your Organization

Broadview’s goal is to help organizations improve productivity through the implementation and support of technology while Broadview Academy improves staff productivity by helping people use the technology.

Key values we promote:
  • Service Excellence: Giving our best to exceed customer expectations.
  • Balance: Maintaining a healthy work/life balance.
  • Unity: Working together as one team, one company, and one community

We are a local, 100% staff-owned business with over 35 employees.

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Testimonials

Partners

Broadview Networks invites you to a Webinar on:

REDUNDANCY FOR IT SUPPORT

January 21st
11:00 AM Central Time

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