Your Staff needs an immediate response
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Exceeded Customer Satisfaction
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Total Call Received
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Percentage of Calls Answered
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Issues were resolved on the first call
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%
Issues were resolved within the same day
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Average Seconds Waiting in Phone Queue
*Data displayed from March 2020 to Feb 2021
Your Management needs technology leadership
Strategic Technology Plan
A Strategic Technology Plan will be designed and updated quarterly.
Coaching & Mentoring
Our Coaching & Mentoring program will help you automate workflows, build data dashboards, and do more with the technology you already have.
Strategic Learning Plan
A Strategic Learning Plan will help you invest in staff through application training.
Your Business needs to be secure
Certified Information Security
Our in-house Certified Information Security Manager (CISM) and Certified Information Systems Security Professional (CISSP) will provide best practice advice.
Monitoring & Alerting
Real-time alerting and 24×7 monitoring help ensure threats are caught and dealt with before they impact your business.
Backup & Disaster Recovery
Ransomware proof backup and disaster recovery solutions will provide a trusted last line of device.