Your Staff needs an immediate response
Exceeded Customer Satisfaction
Total Call Received
Percentage of Calls Answered
Issues were resolved on the first call
Issues were resolved within the same day
Average Seconds Waiting in Phone Queue
*Data displayed from March 2020 to Feb 2021
Your Management needs technology leadership
Strategic Technology Plan
A Strategic Technology Plan will be designed and updated quarterly.
Coaching & Mentoring
Our Coaching & Mentoring program will help you automate workflows, build data dashboards, and do more with the technology you already have.
Strategic Learning Plan
A Strategic Learning Plan will help you invest in staff through application training.
Your Business needs to be secure
Certified Information Security
Our in-house Certified Information Security Manager (CISM) and Certified Information Systems Security Professional (CISSP) will provide best practice advice.
Monitoring & Alerting
Real-time alerting and 24×7 monitoring help ensure threats are caught and dealt with before they impact your business.
Backup & Disaster Recovery
Ransomware proof backup and disaster recovery solutions will provide a trusted last line of device.