Are you driving Productivity through Technology?
Our experts will help you understand what to expect from an IT Services Provider, and outline your part in the equation. Let us take as much work off your hands as you want.
Your Staff needs an immediate response
Exceeded 97% customer satisfaction
First Call Resolution
Resolved more than 50% of issues on the first call
Same Day Resolution
Resolved more than 65% of issues in the same day
Time in Queue
Averaged 12 seconds phone queue wait
*Data displayed from April to Dec 2020
Your Management needs technology leadership
Strategic Technology Plan
A Strategic Technology Plan will be designed and updated quarterly.
Coaching & Mentoring
Our Coaching & Mentoring program will help you automate workflows, build data dashboards, and do more with the technology you already have.
Strategic Learning Plan
A Strategic Learning Plan will help you invest in staff through application training.
Your Business needs to be secure
Certified Information Security
Our in-house Certified Information Security Manager (CISM) and Certified Information Systems Security Professional (CISSP) will provide best practice advice.
Monitoring & Alerting
Real-time alerting and 24×7 monitoring help ensure threats are caught and dealt with before they impact your business.
Backup & Disaster Recovery
Ransomware proof backup and disaster recovery solutions will provide a trusted last line of device.