There are an estimated 500-million frontline staff workers around the world in retail stores, hotels, restaurants, manufacturing, and other service-related industries. These employees typically don’t have their own office, desk or computer—making it hard to access and share information important for the workday. Far too often, these workers rely on manual processes and outdated tools—cumbersome creation and printing of paper schedules, bulletin boards crammed with notes and a flurry of phone calls and text messages to cover shifts. Microsoft StaffHub is here to help.
We’re pleased to announce the worldwide general availability of Microsoft StaffHub—a new application for Office 365 designed to help staff workers manage their workday—with schedule management, information sharing and the ability to connect to other work-related apps and resources.
Microsoft StaffHub makes it easy for managers to create, update and manage shift schedules for their team, streamlining what has been a labor-intensive process.
Employees have access to all their shift information, including the ability to easily swap shifts with others right from the Microsoft StaffHub mobile app. No more having to go into the breakroom at work to look at the bulletin board.
The app home screen provides a summary of upcoming shifts as well as any important notes. Employees can also see who else is scheduled for the day, which is useful if they want to know who they’ll be working with or if they want to swap shifts.
When schedule conflicts come up, Microsoft StaffHub makes it easy to swap a shift or offer a shift to someone else. Requests are always routed to the manager for approval, and updates and notifications are automatically sent to the team.
With Microsoft StaffHub, managers can quickly distribute important information to their team, such as policy documents, news bulletins or videos. Managers also have a fast and reliable way to send quick messages to team members. For example, to let an employee know “there is a spill on the floor” or “the regional GM is arriving in 20 minutes,” simply tap the employee’s name and type a message. Employees can also send messages directly to each other or to the entire workgroup.
Connect to other apps and resources
Companies often use multiple systems and tools to help manage their workforce, and we want to make it easy for Microsoft StaffHub to connect to these existing systems. We’re pleased to announce that StaffHub will support connections to Kronos, a leading provider of workforce management and human capital management cloud solutions. Initially, this integration will enable managers to import individual and team schedule information from Kronos’s Workforce Central platform directly into Microsoft StaffHub. This functionality will initially be in private preview to a small group of Office 365 and Kronos customers. Stay tuned for more!