Winnipeg, Manitoba, February 25, 2021 – We are happy to announce today that CRN®, a brand of The Channel Company, has named Broadview to its 2021 Managed Service Provider (MSP) 500 list in the Pioneer 250 category! This annual list “recognizes the top technology providers and consultants whose forward-thinking approach to providing managed services is changing the landscape of the IT channel.
The MSP Pioneer 250 category recognizes MSPs who have largely built their business model around providing services to the SMB market. These services help customers improve operational efficiencies, maximize return on IT investments, and continuously help them navigate the complexities of IT solutions. Always focusing on delivering powerful business outcomes with our services.
CRN asked MSPs to describe the biggest, most significant changes in their companies made in 2020 to drive success. Here’s what Michael Orloff president of Broadview Networks says:
” This past year [the focus was on] investing in employees, their equipment, workspace and wellness. The MSP offered internal training around stress management, offered in-house wellness seminars, and introduced an Employee and Family Assistance Program. This helped overcome much of the stress and anxiety experienced during the pandemic.
From a customer-support perspective the company hired additional help desk staff and focused primarily on support responsiveness and SLAs. Customers were going through their own pandemic pain and the MSP did not want to add to it.”
About Broadview Networks
Our goal is to help you improve productivity, reduce risk, and leverage IT as a competitive advantage.
Improving Productivity: Automating support and enabling your staff to immediately engage our help desk means downtime is reduced and issues are resolved quickly.
Leveraging IT as a competitive advantage: Our Optimization Coach works alongside you to develop your long-term IT strategic roadmap so you can gain a competitive edge.
About The Channel Company
The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers, and end-users. Backed by more than 30 years of unequaled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace. www.thechannelco.com